If for any reason you are unsatisfied with your items, to be eligible for a refund you must report your request to us within the 14 day period.
This means that if you would like to return your order for a refund, you will be entitled to a full refund on any unopened and unused items purchased within this time period. This 14 working day period begins the day of delivery.
Returned goods must be sent at the buyer’s expense and should be via recorded delivery (tracking number) and with the adequate insurance (if applicable) for the return journey.
FAULTY OR WRONG ITEMS
Defective or damaged goods must be returned by the buyer. The buyer will be entitled to a full refund and a refund of any costs incurred returning the products if they are found to be defective upon receipt.